Pre-disaster planning with a tap of your finger.

2/13/2025 (Permalink)

Avoid being in the near 50% of businesses that CLOSE after a damage to their property by having this complimentary tool with SERVPRO Team Roberts.

Picture this: you walk into the office, warehouse, restaurant, or *your place of employment* to find it completely flooded with the ceilings coming down, what do you do?

If your answer is along the lines of, "I've never even thought about that, I have no idea", you would be among the 75% of businesses that do not have a disaster plan in place.

Planning for a disaster before it happens makes all the difference of minimizing repair costs, keeping staff safe, and getting back to business faster.

So, how do you do that?

That's where SERVPRO of Central Cincinnati comes in: may we introduce, the ERP.

An Emergency Ready Profile (or Plan) is a free pre-disaster planning toolkit made with a few taps of your finger. That's right, it's paperless and easily accessible with your phone, computer, or tablet.

All of your important facility details, key contacts, and whatever-else-you-would-need-or-want-to-know-in-an-emergency-at-your-place-of-business is stored securely on your device.

No rushing to find the proper paperwork, access keys, or contact information when the ceiling above your desk is collapsing!

Now maybe something that drastic won't actually happen to you, but it could. And when it does, you can stay ahead of the curve by knowing exactly:

- who to call

- what to do

- where to go

- how to handle it

Plus, having an ERP with SERVPRO of Central Cincinnati establishes a relationship with a local professional restoration company with the capacity to serve you in your time of need, 24/7, with emergency services.

Take the stress off your shoulders and get started on your company's ERP today: Call us! 513-334-0732

Water Damage Timeline

2/13/2025 (Permalink)

We get your space back to "like it never even happened", ensuring it is restored to pre-water damage condition.

Quick action is essential in cleaning and restoration situations.

Water is particularly invasive as it quickly spreads through your property, being absorbed in furniture, walls, and flooring.

Time and cost of repairs increase as the duration in which a water damage is responded to is extended.

Within minutes:

• water quickly spreads and saturates everything in its path
• furniture finishes may bleed and stain carpet
• paper goods start to swell and warp

Within 24 hours:

• drywall starts to break down and metal surfaces start to tarnish
• furniture starts to swell and crack as ink dyes spread and stain
• musty odor appears and visible mold growth is present

Within 48 hours to a week:

• mold and mildew grow and paint starts to blister
• metal rusts and corrodes while furniture and floor starts to warp
• serious biohazard pollutants may be forming and spreading

More than 1 week:

• time and cost of restoring everything increases
• replacing damaged materials and structural re-building may be extensive
• serious health and safety risks are posed to occupants

This is why SERVPRO of Central Cincinnati provides emergency mitigation services.

24/7/365 emergency water cleanup service is a phone call away: 513-334-0732

What's a sump pump and what does it do?

2/13/2025 (Permalink)

If a sump pump fails in your home causing a water backup, your homeowner’s insurance will more likely cover those damage costs.

You may have heard from your neighbors, friends, family, or coworkers about how their sump pump saved their home during a thunderstorm but not have a clue as to what they’re talking about! So…what is a sump pump?

A sump pump is a kind of pump typically located in a basement or crawl space that removes excess accumulated water to a place outside to be safely drained.

The water may enter into a sump pump from drain backups, rainwater, or flooding.

The device is equipped with valves that sense rising water levels and automatically pump out excess water to a designated discharge area.

Do I Need a Sump Pump?

Having a sump pump can be somewhat of a lifesaver in times of heavy rain and storms in your area.

Living around Greater Cincinnati, installing a sump pump to your home may be a good idea due to the heavy rain and snow we get throughout the year.

It can be especially helpful if your home is in a flood-prone area, you’ve experienced water problems in the past, or if your basement is finished.

Here are some advantages of installing a sump pump in your basement:

• prevents and defends your home from flooding
• reduces mold, mildew, and fungus growth
• improves indoor air quality
• keeps the basement or crawl space drier
• meets a requirement for homeowners insurance coverage of basement flooding

Sump Pump Failure

Sump pumps are not a perfect preventative or protective solution to your home or business.

Sump pumps do have a chance of malfunctioning, or "failing", should discharge lines become clogged or frozen.

The most common mechanical failure is a stuck or faulty switch, or the motor may become burnt out.

If a sump pump fails in your home causing a water backup, your homeowner’s insurance will more likely cover any damage costs due to the water damage.

As always, should your Cincinnati home or business need water damage restoration, you know who to call: SERVPRO of Central Cincinnati, your local full restoration service company.

We work directly with property owners and insurance companies for a smooth claims process. 

Our crews are ready 24/7 for emergency restoration services.